• *NOTE: All returns must have a valid Return Merchandise Authorization (RMA) number that will be issued by us. See below for more RMA instructions.
• Before returning ANY item, you must first obtain shipping instructions and a Return Merchandise Authorization (RMA) number from us by emailing: warrantyandreturns@autopartsandtools.seekandthereitis.com. Any product returned to us without an RMA number on the outside of the box will be refused and returned to you at your expense.
• For some selected items, no merchandise may be returned under any circumstances unless said merchandise is defective.
• Shipping and Handling is not refunded for any returns.
• We do NOT process product exchanges; that is, credits cannot be processed against the purchase of other products. Approved returns will simply be credited. Orders for new or replacement products may be placed at any time.
• All products returned MUST be 100 percent complete, contain ALL original boxes and packing materials, have original UPC codes on the manufacturer boxes, contain all manuals, blank warranty cards, other accessories, and documentation provided by the manufacturer. Returns not meeting this standard may be refused and returned to you at your expense, or accepted and assessed a 15% processing fee, at our discretion.
• Shipping and handling charges are NOT refundable.
• We will pay for shipping and handling charges for re-shipments due to wrong, defective, or damaged merchandise you have received. All damaged, or mistakenly shipped products must be informed within 48 hours of package delivery.
• Returns must be returned to us; NOT to manufacturers directly (even if the manufacturer includes returns instructions within their packaging), unless specifically instructed by us.
• We reserve the right to authorize returns beyond 30 days under special circumstances for some selected items.
• If items on orders are cancelled after they have been shipped, shipping and handling charges cannot be refunded.
• As a reminder, all damaged, or mistakenly shipped products must be informed within 48 hours of package delivery. Otherwise, return claims may be delayed and/or rejected.

Return Merchandise Authorization (RMA) Instructions

• To request an RMA number, first find your Order # (from the original email receipt or on the shipping label received with your package). This is required to process your request. Then e-mail us this information along with the date you requested the RMA to warrantyandreturns@autopartsandtools.seekandthereitis.com and let us know why you are dissatisfied with your order.
• The RMA number you receive will have an expiration date: please make sure we have received the package by the expiration date or the return will be refused.
• Before you ship your package to us, please include inside the return package a copy of your email receipt or the invoice received with your package to ensure proper credit. We will refund you the purchase price of the product shown on the invoice, less a 15% restocking fee.
• For your protection, be sure to ship your return via a traceable service, such as FedEx, UPS, or Airborne Express, with delivery confirmation and with the required insurance to replace the product if it is lost or stolen. The tracking number is your method of confirming that we have received the return and is available for your use on respective carrier web-sites.
• Customer is responsible for shipping and handling charges on returned items.
• Shipping methods for re-shipments due to wrong, defective, or damaged merchandise you have received will match the original shipping method established with your order.
• Allow sufficient time for your return to be delivered to us.

Credit Processing

• Processing of the credit will occur within 7 days of our receiving the return and credits will appear in your Paypal account to the initial Paypal ID you used when item(s) were purchased.

Thank you for abiding by our Return policies. With your help, we will be able to expedite your return while simultaneously keeping our costs down, so that we can continue to offer competitive prices.